SHIPPING & RETURNS
All orders are shipped using Australia Post. Once your order has been fulfilled, your tracking number will be provided via email.
We aim to dispatch all orders within 24 - 48 hours of being processed. Please see below for relevant shipping timeframes:
Express Shipping: 1 - 3 Business Days - $9.00
Standard Shipping: 2 - 7 Business Days - $11.00
These shipping times are subject to variability due to COVID-19*
All international orders have a flat rate of $20AUD.
If the product you receive is damaged or faulty in any way, or you believe it is not what you originally ordered, please contact us using our Contact Form here. If the product is unused and in appropriate condition, we will repair/replace the product, or offer you a refund.
DUTIES & TAXES
Depending on your location you may be responsible for paying the required duties & taxes upon delivery. These additional charges are out of our control and are the sole responsibility of the purchaser. Please note that the shipping courier may not release the package without payment for duties and taxes.